Buses are connected: CCTV, fare payment, real-time location, yard management
Wi-fi service on buses (50 buses launched August 24)
Cellular & wi-fi in stations
3 stations (Five Points, P'tree Center, Dome) pilot targeted to start in January 2016
Q: Train real-time data vs buses
A: Rail data is still radio-based. Cellular and wi-fi in the tunnels will improve real-time
One Bus Away and official MARTA app provide different functionality
A: Adding train info has slowed bus app improvements. Updates are coming soon.
Q: NFC or optical for upcoming payment system?
A: 2D barcode at first. Better service and lower cost. Transfers are complex.
BLE & RFID might happen at one point: could remove gates and move people into and out of stations faster when events are happening.
Q: Are there plans to have an app for paratransit users?
A: Plans to let users know when their bus is coming; working on enhancing website for scheduling and cancellations. Next stage is scheduling over mobile.
Q: Can you tell in the app if elevators are out?
A: Notifications are shown in the app and website. Also working on notifications that will display on the signs in stations.
Q: How often is bus data pushed?
A: Bus feed is pushed from the bus every 2 minutes. 4G network will increase frequency to closer to 2 seconds.
Q: Is there a plan to put new signs in stations that don't have them?
A: The signs don't belong to MARTA. Supposedly, the marketing director of the company made a decision about which stations to install the new signs. A study has been conducted for recommendations for signage. Entrance signs are more effective than platform signs.
Q: What kind of wayfinding improvements might be coming?
A: 3D maps are being considered. Exit numbering would help too.
Q: Are there opportunities for end users to provide info to MARTA about things (e.g. signs being out)?
A: Call MARTA or use app feedback system
Q: How can we get our hands on MARTA data?
A: MARTA supplies data to researchers.
Follow up: Does MARTA have a trusted researcher program?
A: There can be privacy issues, but data can be anonymized. MARTA appreciates research help.
Q: With 2D barcode, do you have to tap out?
A: Yes; that's how the gates are designed. Some readers allow you to use multiple types
Idea: Only let people park for free if they ride MARTA. Validate with Breeze card or app to get free parking after riding.
A: This is being considered.
Idea: App that tells you when to pull the cord for your bus stop, so you don't worry about pulling it too early.
Branden SMARTA is planning a hackathon for developers; date to be announced